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Contact
Address: Level 1 / 83 Johnston Street Fitzroy Victoria, 3065 (enter via Fitzroy Street) | (03) 9417 2528 Email: Follow us on Facebook: |
Finally, before I go, just some further information... Here at Pure Sanctum, I strive to make your experience as enjoyable as possible. Our salon only uses professional products and offers only professional services. Please help me maintain this good service by providing me with the following small courtesies... Please arrive on time for your appointment. This allows time for you to relax and prepare for a luxurious experience.SMS'ingWe always try to offer our clients the very best service and in keeping with this we are able to send a SMS reminder to your mobile phone a few days prior to your appointment. You can simply text back yes or no to keep or cancel your appointment. You can even keep the message on your phone so you know when your appointment is. This is a hugely popular service with our clients and they have told us how nice it is to get a quick little reminder just a few days before their appointment. Please enjoy this extra level of service.
Cancellations We do require 24 hours notice to cancel all appointments otherwise a late cancellation fee of 50% of the original service booked will be charged. When you book an appointment at Pure Sanctum, unlike other salons, we set that time and therapist aside just for you. We often turn away other clients that are desperate for an appointment because we are fully booked. If you cancel with late notice it inconveniences the many other clients that are on a waiting list to get in.
We in turn will reduce your treatment cost by 50% if we need to cancel your appointment with less then 24 hours notice (due to staff illness etc) - After all, its only fair that we do for you what we ask you to do for us!. We look forward to seeing you soon, in the meantime if you have any questions please do not hesitate to email or call.
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